· Chris Hammond
Last Updated
Unable to get any customer service from Injen Systems
Follow one Nissan 350z owner's frustrating journey with Injen Systems' customer service, ending in a satisfactory resolution.
So I’ve been trying for 4+ months now to get some customer service from Injen Systems for the Super SES Exhaust on my Nissan 350z that has a massive leak in it.
Back in August I received a response from Injen
Hi Chris, Can you send me a picture of your exhaust? I guess we had a few different ones made for that same vehicle and a photo would make it much easier to figure out what part and get you the correct part. Thank You,
I responded with photos of the exhaust and what I needed. I have heard nothing back. I’ve emailed them multiple times, even emailing their tech and info email addresses, but so far I have not received a single response from them since that email quoted above.
I sure wish I could get some help, I actually liked the exhaust on my 350z, but this has to be the worst customer service ever!
UPDATE: I’m glad to say that Injen came through and got me the replacement parts I needed!